Vehicle FAQs
Prices
All our prices include a mileage allowance, insurance and VAT.
We accept payments from major credit cards including Mastercard and Visa,
with no additional fees.
Our Opening Hours
We are open seven days a week and conveniently located close to the M6 motorway network in Leyland.
What is included in my van hire?
The following are included: Up to 250 miles per day, fully insured and theft protection. The inclusions for your particular rental will be clearly shown when booking and also on your rental documentation. If you have any questions, please do not hesitate to contact us by phone or email.
What do I need to take to collect the vehicle?
When collecting the vehicle the principal driver will need to bring their full driving license (both parts of a UK license) and a credit card in their name. It is often useful to bring a further means of identification - e.g. a passport.
I've found a better price
We work hard to secure the best possible prices for our vans and we will do our best to beat any like for like price.
What should I do if I am involved in an accident?
In the event of any mechanical difficulties or accidents involving your van, it is important that you advise us as soon as possible, (within 24 hours). In the case of an accident the local police should be advised and a police report completed, and the full details of the 3rd party should also be taken. We must give authority to replace or repair a vehicle. It is important that you retain a copy of all documentation for your own records.
Do I need both parts of a UK driving license?
Yes - it is important that you provide the paper part of your license as well as the photo card. The company will not be able to supply you with a vehicle without this.
What are the minimum and maximum ages to rent a vehicle?
If you are aged under 25 or over 65 and are at all in doubt, please do not hesitate to contact us and we can run through all the available options with you.
I returned my vehicle early - can I have a refund?
Unfortunately we are unable to refund any unused days or make refunds on vehicles returned early.
How are van hire 'days' calculated?
Van Hire works on a 24 hour clock, so if you rent from 9am Monday to 9am Tuesday this is considered 1 day. If you rent from 9am Monday to 1pm Tuesday you have then passed 24 hours and have therefore entered a second day of rental and will therefore be charged for 2 days rental. Please therefore check your times carefully when booking as times can have a big impact on price.
What is the fuel policy?
You will need to return the van with the same amount of fuel as collected. We will charge you for refuelling if this is not the case.
Can I drive my vehicle off road?
Insurance does not usually cover taking vehicles, including four wheel drives off road or onto untarmacked tracks, so we strongly recommend that you do not do this as it may invalidate your insurance.
What should I do if the van breaks down?
In the event of any mechanical difficulties it is important that you advise us as soon as possible, (within 24 hours). We must give authority to replace or repair a vehicle. In the event of any unresolved difficulties, please do not hesitate to contact a member of our team. Please note it is not advisable to leave your vehicle in the event of a break down as contents are often not covered.